Tuesday, April 14, 2009

Pleasantly Surprise with NWA


I just wanted to add a personal note regarding NWA. I recently became a Silver Elite member with NWA just because I fly to Asia in a full fare business class ticket.

I have to admit, it was one of the best service I've ever had going to Asia. I had always flown Asian Carriers and I have to say NWA give them a run for their money. This brings me to my personal note. I hope with the impending merger with Delta we do not lose what made NWA special.

Have I under appreciated NWA all these years? Delta has announced the Northwest Brand will disappear by 2010. I have flown NWA twice since January and both times I've had the most incredible service, even when I was in coach. The service have been outstanding from checkin to baggage claim.

Once again, good luck with the merger. Traditionally, Delta has always done well with mergers, let's not forget that NWA was a wonderful carrier! We will miss you.

Stopher Wong